Admission & Discharge

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UKM Specialist Centre (UKMSC) is a private medical centre that provides comprehensive and specialized services in medical and surgical. With the collaborative care experts from Canselor Tuanku Muhriz UKM Medical Centre (HCTM PPUKM), UKMSC extends a comprehensive range of specialties to both outpatient and Hospitalinpatient towards best clinical outcomes. At UKMSC you can be assured of the undivided attention and personalized care rendered by our doctors and staffs during your visit and stay at UKMSC.

To ensure a smooth and hassle-free admission, remember to bring along with you :

  1. MyKad/MyKid/Passport (Compulsory)
  2. Deposit Collection: Cash payer : 80% deposit from total estimation cost will be collected upon
  3. TPA Insurance / Corporate GL : RM500.00 deposit will be collected upon admission *Mode of payment accepted are cash, major debit/credit cards, and bank draft only (payable to UKM KESIHATAN SDN BHD). Personal cheque is NOT accepted.Medical card (to be presented to admission staff before your admission day)

A deposit will be required at the time of admission. The amount will depend on the types of case. Mode of payment accepted are cash, major credit cards and bank draft only (payable to UKM KESIHATAN SDN BHD). We regret that we DO NOT accept personal cheques.

UKMSC also recognizes and accepts Guarantee Letters from corporation and insurance companies that have established credit facilities with us. Please present your Guarantee letter upon registration or admission. Otherwise, you would be required to pay a deposit upon admission.

Please present your insurance card upon registration or admission to ensure smooth processing of your admission. Any decline coverage will be treated as cash paying and such a deposit will be collected accordingly. All decisions by the insurance company are final and any appeal is to be directed to the respective insurance company by the patient.

Please be informed that the check out time is by 12.00 noon. For any discharges after 2.00pm, an additional half day (1/2 day) room fee will be charged. It may take approximately up to two (2) hours to process the final bill for the cash payer and for TPA Insurance / Corporate payer the time may take up from two(2) to four(4) hours in order for us to process the final GL. Our Ward clerk will notify you once the final bill is ready.

Refunds shall be returned to cash paying patients if the deposit paid is more than the actual costs or final bill. However, if the deposit is insufficient to cover the incurred charges, you will be advised to top-up the deposit during your hospital stay. Refunds will be processed during office hours only and for an amount above RM1000 it will take around fourteen (14) working days.

A safe box is available* for your convenience. However, please be reminded not to keep cash, jewellery or valuables during your stay at UKMSC as the hospital management is not responsible for any loses. Any property kept in the Hospital safe box shall be at patient’s own risk.

*Limited units only

In the best interest of your health and comfort, please refrain from encouraging your family, relatives, friends or visitors in bringing food with strong odor.

Daily : 8.00am – 10.00pm

We appreciate our patient’s families, visitors, and love ones to visit you during your stay in the hospital. However, kindly comply with our Doctors’ and Nurses’ request should they require the patient to be treated in private.

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Operation Hours

Monday – Friday:
8.30am – 5.00pm

Weekend & Public Holiday: Closed

Contact Details

7th Floor, Clinical Block, UKM Medical Centre, Jalan Yaacob Latif, 56000 Cheras, Kuala Lumpur

General Line : +603-9174 9222
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